Privacy Policies

Account Data 

You must register for a user account in order to use some features (including accessing content), which necessitates the collection and storage of your email address, password, and account preferences. Your name, email address, password, and account preferences are collected and stored in order to create an instructor account. You could be asked to provide more information as you utilise specific site features, such as your occupation, government ID details, a verification photo, your date of birth, your race or ethnicity, your skill interests, and your phone number. We provide you a special identification number when you create an account.. 

Profile Data 

Additionally, you have the option to include profile details like a picture, headline, biography, language, website link, social network profiles, nation, or other information. The public will have access to your profile data. 

Shared Content 

You can interact with other users and share content publicly in some areas of the Services, for example, by writing reviews of content, asking or answering questions, messaging students or instructors, or publishing images or other uploaded content. Depending on where it is placed, such shared content may be accessible to the general public. 

Educational Content Data 

Once you access the content, we track a variety of information about you, such as the courses, assignments, labs, workspaces, and quizzes you’ve started and finished, as well as your content purchases and credits, subscriptions, and completion certificates. We also keep track of your communications with teachers, teaching assistants, and other students, as well as any essays, responses to questions, or other materials you submit to fulfil course and related content requirements. We store your instructional materials, which may include information about you, if you’re a teacher. 

Student Payment Data 

When you make purchases, we gather certain information about your transaction (such your name, billing address, and ZIP code) in order to process your order and, at your discretion, to process orders in the future. Name, credit card number, billing address, and ZIP code are just a few of the payment and billing details you must directly supply to our payment service providers. In order to effectuate payments, we may additionally get restricted information from payment service providers, such as the fact that you have a new card and the last four numbers of that card. KOTO does not gather or keep sensitive cardholder data, such as complete credit card numbers or card authentication information, for security reasons. 

Instructor Payment Data 

To receive payment as an instructor, you can connect your PayPal or other payment account to the Services. Your payment account email address, account ID, physical address, and any other information required for us to transmit payments to your account are among the details we gather and utilise when you link a payment account. To transmit payments to your account, we may occasionally gather ACH or wire information. We also collaborate with dependable third parties who gather tax information as needed by law in order to abide by applicable legislation. This tax information could include particulars about your place of residence, your tax ID number, your biography, and other personal data required for taxation. KOTO does not gather or keep sensitive bank account information for security reasons. 

Sweepstakes, Promotions, and Surveys 

Through the Services or a third-party platform, we might ask you to do a survey or take part in a promotion (such as a competition, sweepstakes, or challenge). Your name, email address, mailing address, date of birth, and phone number are just a few examples of the information we may collect and retain on you if you choose to participate. Unless otherwise specified in the formal regulations of the promotion or in another privacy policy, the data is covered by this privacy policy. The information gathered will be used to manage the survey or campaign, including informing winners and awarding prizes. You might have to agree to let us share some of your details publicly (like on a winner’s page) in order to earn a reward. 

Communications and Support 

Regardless of whether you have an account, if you contact us for support or to report an issue or concern, we will record and store your messages as well as your name, email address, location, Udemy user ID, refund transaction IDs, and any other information you provide or that we automatically collect (which we cover below). In compliance with this Privacy Policy, we use this information to reply to your inquiry and look into your problem. 

System Data 

Technical information about your computer or device, such as your IP address, platform type, operating system type and version, unique device identifiers, browser, and browser language. 

Usage Data 

Usage data about your interactions with the Services, such as the material accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other information pertaining to your use of the Services 

Approximate Geographic Data 

Your IP address will be used to determine an approximation of your location, which will include details like your nation, city, and geographic coordinates.